PRIVACY POLICY

Our privacy, and the privacy of all visitors to https://www.raepak.com, is important to us. Accordingly, we have created a policy that ensures your privacy is maintained.

Raepak Ltd Company details are as follows
RAEPAK LTD
OAKTREE BUSINESS PARK,
NORFOLK
COMPANY NO 2996656
VAT NO 651 0405 79
TEL +44 1953 60 57 00
EMAIL: INFO@RAEPAK.COM

Notice

This policy tells you, among other things, the types of information we gather from you, how we may use or disclose that information and our efforts to protect it. Please read this policy carefully, and feel free to contact us at info@raepak.com if you have any questions regarding its contents.

1. Types of Information Collected

In connection with your use of our site, we ask for and may collect a variety of information from and about you in different ways. For example, when you request information from our site, we ask for and store your and/or your business’ name, title, address, email address and other identifying contact data. In addition, we collect information about your specific requests, comments and suggestions. We may also collect the information you disclose in any of our chat rooms, discussion groups and bulletin boards, when they become available.

1.2 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

1.3 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

1.4 Analytics

Raepak uses the Google analytics package. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

1.5 Mailchimp

We use a third-party provider, MailChimp, to deliver our email newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of our email campaigns or by contacting us at info@raepak.com.

1.6 YITH WooCommerce Wishlist

What we collect and store
While you visit our site, we’ll track:

Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.

Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Who on our team has access

YITH WooCommerce Wishlist

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
Our team members have access to this information to offer you better deals for the products you love.

1.7 Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

2. Use of Cookies

Use of our site might require that you accept the use of cookies, which are small data files that our Web site might send to your browser for storage on your computer’s hard drive. We may use cookies to protect confidential data, track activity at our site and better serve your needs and interests. Our Cookie Policy

3. Use of Information

We use your personally identifying information to identify you as a user of the site and to respond to your inquiries, identify market trends and formulate business plans. If you grant us permission to contact you about our products and services, we may use your email address to contact you directly regarding services or products that we believe may be of interest to you. We may also associate your personally identifying information with information we collect about your preferences and activities at the site, such as the particular pages you request at the site and purchases or other transactions you effect through or based on information on the site. We may vary the content you receive in future visits to the site based on your preferences and activities.

We may combine your personally identifying information and information about your preferences and activities, with those of all or a particular group of our users to prepare collective profiles of our users and their activities. For example, we may track the number of our users who view certain pages or use certain features or compile the total dollar amount of sales conducted through or based on our site in a particular geographic region. Such information and other information we derive from individual users’ information allows us to continue to grow and provide you with quality fellow users through more accurate marketing and advertising of our Web site. We store any personal information indefinitely but only if we are in communication via telephone, email or letters. Any information stored by us with a company that we no longer do business with or hasn’t contacted us within a 12month period. Will be deleted from all our databases.

4. Disclosure of Information

Finally, we may disclose information to fulfil certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others’ rights or to prevent harm.

5. Recruitment Privacy Policy

Please click on our recruitment privacy policy statement to view the information we collect. If you need any further help please contact us on this email address; recruitment@raepak.com

Choice

We will request your permission to send your personally identifying information to others, and if you do not grant such permission we will restrict the use of your information to maintaining your use of the site.

In addition, we will not send unsolicited messages to users of our site who do not indicate that they wish to receive such messages.

Access

At any time after you have logged on to our site, you may contact us at info@raepak.com to request access to information we have collected regarding you or your business or to notify us of changes to such information. If you request any such changes, we will contact you by email or fax to confirm those changes. Once confirmed, any new item of information will replace the corresponding information previously provided.

5. Your Rights

Any EU citizen who is registered or living, or possesses a passport of an EU Country is protected by the GDPR. You have the following rights.

  1. You have the right to be informed if we are storing any information about you and how it’s being used.
  2. You can request any personal or additional data we may have on our databases.
  3. Please contact us to update or remove any data we may have at anytime.
Do NOT follow this link or you will be banned from the site!
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